MyTradeHost provides immediate technical support for server issues and other services via our online support help desk and by e-mail.
To login to the online support desk, please use the following link:
https://mytradehost.com/service/billing/clientarea.php
With the online support desk and e-mail, we can properly document all issues and keep in tight contact with multiple support staff and data center help. Online support tickets are always processed first in the order they come in, then email related requests. Support and sales requests MUST go through the Support Desk or Email.
This reduces mistakes and mis-communication, and prioritizes our clients' emergency technical issues over moderate or low priority requests. And allows us to escalate support tickets to advanced technicians and supervisors to resolve conflicts and troubleshoot difficult problems.
Our company phone number is +1 (312) 219-9350. You can reach us here for other company and business related issues.