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Automatic Payments
Payments are taken automatically from credit cards usually 5 to 7 days before the due date on...
How do I recover my client area password?Client area passwords can be recovered by using the "Forgot Password?" link found under your My...
How do I update my billing information?Login to the client area. Locate the link labeled "Update your details". Under the "My Details"...
How do you handle cancellation Requests?Cancellations must be submitted at least 30 days prior to your next billing cycle or you may be...
How long does it take to activate my account and server?Most products are activated immediately after we receive confirmation of payment. It may take 24...
Why has my account been suspended?If you are recieving an "Account Suspended" page when trying to access your site, it could be...
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